There is a good percentage of the population that do not understand Bots. They are confused by robots or poorly executed chat bots on a website. A bot is simply a piece of software that...Read More

This writer was tasked with the job of writing a blog entitled Bots vs Human Bookkeeper. It is the position of Valenta that the only versus to be discussed regarding this blog title is; which...Read More

The short answer to the question, “will Conversational AI replace call centers” is no. The more nuanced answer is that it will digitally transform them and radically change them, and that is already happening now....Read More

We shared in an earlier blog that Gartner recently predicted,” by 2025, 50% of enterprises will have devised artificial intelligence (AI) orchestration platforms to operationalize AI, up from fewer than 10% in 2020.”  RPA is...Read More

Simply stated, Conversational AI is a tool to enable machines, or more appropriately software applications, to interact with humans via language.  That language can be the spoken or written word.  Conversational AI must be able...Read More

As we’ve seen in recent times, the healthcare system is always vulnerable to stress as demand increases and costs rise. Clinics, labs, and doctor’s offices everywhere face pressure to meet the large influx of patients...Read More