Salesforce Consulting

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Salesforce Consulting

Built on the cloud and built for the cloud, Salesforce is the world’s leading CRM Application that allows organizations to scale to a whole new level. At Valenta, we are not just Salesforce Consultants and Implementation specialists, but we are passionate Salesforce Technology Professionals. Over the years we have built a unique Salesforce Practice that goes way beyond traditional consulting and implementation. We partner with organizations and work with them to identify their Salesforce goals and objectives and offer them completely tailored Salesforce solutions that increases productivity, profitability and above all customer satisfaction.

Valenta’s Salesforce Consulting expertise is unmatched when it comes to the Salesforce CRM customization that it offers to organizations of all sizes and across industries. We work with clients right from inception through to production. This includes developing a Salesforce strategy, developing a Salesforce design framework, Salesforce integrations with third party applications, data migration, Salesforce Consulting, Salesforce development, Salesforce implementation and post implementation support. The Valenta approach and our prior Zoho experience helps clients make informed and smart business decisions.

Our Salesforce Practice is split into the following verticals:

Salesforce Consulting

Many organizations wish to go with a technology first approach, however, finding the right product and building that perfect solution requires expertise and domain know-how which Valenta possesses. Valenta’s Salesforce Consulting Practice is not a standalone practice. It is supported by professionals from Automation, AI, IoT, Process Consulting and seasoned Salesforce Consultants who come together to create customized Salesforce solutions that are built to last.

customization

Salesforce Customization

Every product or application in the market requires customization. Without customization, a vendor’s software is just plain vanilla solution that cannot meet a business or organizations specific requirements. No software solution has been built to be 100% plug and play without customization, despite some vendors assertions. Valenta’s team of Salesforce CRM Consultants and specialists thoroughly understand the complexities involved in Salesforce customization and this varies based on industry and domain. Our approach, Salesforce process and our customization considers all the complex salesforce factors a business must consider including scalability.

Salesforce Integration

Integrations of various business software tools play a vital role in every organization today. Every forward-thinking organization believes in providing transparency, openness and seeks to provide clients and employees with a single unified platform or dashboard where they can view their business performance in one location. Most organizations work on multiple applications for different business functions and often frequently even have standalone Automation, AI and Business Intelligence Tools. Integrating all these applications becomes very important all for Management but also for Functional Heads. Valenta’s Salesforce CRM Integration Consultants can integrate not just Salesforce Apps plus any other Third-Party applications with core Salesforce Platform Products.

development

Salesforce Development

Valenta’s Salesforce Consulting and development team consists of seasoned Salesforce Consultants and Developers who have worked on hundreds of Salesforce projects over the years. This Salesforce experience allows Valenta to go above and beyond and create Salesforce solutions that allows Organizations to scale. Our team of Salesforce Consultants and Developers work closely with Valenta’s Design Team, Process Consultants, Domain Experts, Automation and AI Team and are therefore able to add great value each Salesforce project they work on.

Salesforce Implementation & Maintenance

The proof is in the pudding and lays with the Valenta implementation team. Valenta’s Salesforce Implementation specialists have implemented hundreds of projects and understand how important this final phase is. Even the most documented Processes and Solution Designs, User Acceptance Testing to Go-Live can provide unforeseen challenges. Given Valenta’s Global Pool of Talent, Internal Capability, Industry and Domain expertise, the Valenta’s Salesforce Consulting and CRM implementation team can handle any complex Salesforce implementation as well as on-going Salesforce maintenance.

Some of our Salesforce Consulting and Development work includes

health-practice

Healthcare Practice

  • Design the Salesforce Implementation plan for custom development including UI/UX
  • Data Migration
  • Salesforce Configuration - Set up Roles, Profiles, Users, Person Account etc
  • Opportunity and Quote Management
  • Lightning Scheduler Implementation
  • Lightning Web Component Development
  • Salesforce System Integration
  • Zapier Integration through for Xero (Accounting Software)
  • Outbound messages through Podium Integration (Messaging Software)
  • Custom Rest API Integration for Deputy (Employee Scheduling and timesheet software)
  • App Exchange Implementation (Rio for Inventory Management)
  • Customer Community Development for Patients of the Dental Practice
HR

HR Contractor Management System

  • Design the Salesforce Implementation plan for custom development including UI/UX
  • Salesforce Lightning Web Development for Customer Community/Internal Salesforce Users
  • Salesforce Customer Community Development
  • Conga Composer

Fintech

  • Enable system adoption through effective training and orientation of Salesforce
  • Enhance efficiency in operations as a result of expert Salesforce training
  • Identify possible enhancements and automations in Salesforce system which are later introduced in the system
  • Define training user groups and the training calendar and broad training outline
  • Develop curated training content, which is relevant, and customized to meet training objectives and can serve as a knowledge repository in the future
  • Ensure effective delivery of training sessions to orient the required personnel using appropriate tools and aids and references
  • Include a process mapping exercise s also explained in the training sessions to understand the nature and points of information capture in the system
  • Identify improvements in routine Salesforce operations that can be enhanced using automation and enhancements in the system

Our Salesforce expertise covers the following

salesforce-service-cloud
  • Experience Cloud
  • Sales Cloud
  • Marketing Cloud
  • Service Cloud
  • Education Cloud
  • B2B Commerce
  • B2C Commerce
  • Customer 360 Platform
  • Einstein
  • Pardot
  • Integrations
  • Analytics
  • and many more....

The Valenta Salesforce Advantage

24X7

24/7/365 Operation

With Onshore, Nearshore and Offshore Centers to choose from, Valenta offers its clients a 24/7 Non-Stop Salesforce operation.

global

Global Provider

Valenta is a Leading Salesforce Solutions provider with over 150+ Certified Salesforce Consultants supporting clients from over 20 Markets across various sectors.

ISO

ISO Certification

Valenta is ISO 27001 Certified in Information Security including GDPR compliance.

experience-team

Domain Expertise

Our Salesforce Consultants are supported by Domain Experts across Supply Chain Operations, Finance and Accounting, IT Operations, Human Resources, Contact Center, Sales and Marketing and more.

Identify and Eliminate Manual Processes

How we add Salesforce value?

Our Salesforce Consultants deliver significant value to our clients by the reducing cost of operations, helping them attain world class cost structures, and implement effective controls. We standardize all Salesforce Consulting process with a high degree of Automation and AI.

We have a comprehensive and integrated Salesforce service capabilities. We augment our capabilities by continuously investing in building AI and ML expertise through:

  • Continuous investment in Salesforce Automation and AI Technologies
  • Create Standard Salesforce Operating Procedures for each of our clients
  • Provide clients with a Real Time Salesforce Visibility Platforms
  • A Dedicated Salesforce Academy, which focuses on increasing domain expertise

Secure your complimentary RPA Audit

Valenta Salesforce Pricing Packages:

Salesforce Consulting Starting

From $1,500 per day

Junior
Salesforce Developers

(1-2 years of Experience)

From $3,000 per month

Mid-Level
Salesforce Developers

(3-4 years of Experience)

From $4,500 per month

Senior
Salesforce Developers

(5+ years of Experience)

From $6,000 per month

Junior Salesforce Administrators

(1-2 years of Experience)

From $2,500 per month

Senior
Salesforce Developers

(3-4 years of Experience)

From $3,500 per month

Senior
Salesforce Developers

(5+ years of Experience)

From $4,500 per month

Book Free Salesforce Consultation

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